Protect your account
Never share a verification code or password. Check the address of a website before signing in. Be cautious of unexpected messages claiming that you need to pay a fee or verify your account urgently.
Check the item and seller
Read descriptions carefully, ask about damage or missing parts and request additional photographs when needed. Treat unusually low prices and pressure to act immediately with caution. Do not assume an item or seller has been verified unless the service explicitly says so.
Be careful with payments
Understand the payment method and any buyer protection before paying. Do not pay with gift cards or share card security codes in messages. Check payment directly with your provider; screenshots and confirmation emails can be forged.
Arrange a safe collection
Where practical, meet in a public place during daylight and let someone know your plans. Inspect the item before completing the exchange. For collections from home, consider having someone with you and share your address only when necessary.
If something seems wrong
Stop the exchange, keep relevant messages and contact your payment provider promptly if money is at risk. Use the appropriate police or emergency service if you are threatened or in immediate danger.